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How to deal with collection agencies

Even the most careful consumer can occasionally find themselves dealing with a collection agency. Overdue magazine subscriptions, parking tickets, video store late fees, library fines, medical bills...

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Reader Question: Can debt collectors discuss my debt with my spouse?

Stephenia asked for help when her creditor discussed her credit history with her husband: I was late paying one of my credit cards. The creditor phoned my husband and gave him all the information on...

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Can I complain about a debt collector? Will anyone listen?

It’s 10:30 p.m. and you just slammed the phone down on a persistent bill collector. Can they do that? Just want to complain about it to someone who will listen?  The Federal Trade Commission is the...

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Beware of the Bad Debt Collectors

The Los Angeles Better Business Bureau (BBB) has been flooded with complaints about a debt collection agency they rate as an "F," according to a recent article in the Ventura County Star. The company,...

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What Can Debt Collectors Say On Answering Machines?

Talk about an uncomfortable situation. A reader recently contacted us about a message she found on her answering machine.  The recorded message was regarding a collection for her father who does not...

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Aggressive Debt Collection Tactics Lead to $2.8 Million Settlement

A major debt collection agency that employs 1500 debt collectors who try to collect on some 24 million past due accounts, has agreed to pay a civil penalty of $2.8 million to settle Federal Trade...

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11 Ways A Debt Collector May Be Breaking the Law

Next: Slide 2 of 12 » Image courtesy of the Federal Trade Commission — Slide 1 of 12 Fair Debt Collection Practices Act A strong federal law, the Fair Debt Collection Practices Act, protects consumers...

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Getting Collection Calls For Someone Else? Here’s What To Do

My daughter is only 12, but she already knows a lot about dealing with debt collectors. Several times a week she gets debt collection calls for the person who previously had her cell phone number. Some...

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Why Debt Collectors Need New Rules

What consumer protection law is about as old as the arcade game Pong and nearly as antiquated? The Fair Debt Collection Practices Act — the law that governs what’s become a multi-billion-dollar...

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